Scottish Legislative Information

Scottish Legislation Information - Letting Agent Code of Practice

Code of Practice

From 31st January 2018 all letting agents operating in Scotland must comply with the Letting Agent Code of Practice. This statutory code sets out the standards that letting agents must meet in managing their business and in providing services to tenants and landlords. If a letting agent doesn’t meet the code’s obligations tenants and landlords can apply to the First-tier Tribunal for Scotland (Housing and Property Chamber) to resolve a breach of the code.

Letting Agent Register

Any business carrying out letting agent activities in Scotland must also apply to join the mandatory Scottish Letting Agent Register by 1st October 2018.

An online application for the Register is available at:

Additional information is available from:


The Scottish Government's Letting Agent Registration Team will be holding a series of events for letting agents. These events will give attendees a better understanding of the registration application process, what information they will need to provide and an opportunity to ask questions.

To book a place, please click one of the dates below:

Further Sources of Information

If you are unsure whether your business needs to register, or you don’t know what you need to do before you register, you may find it helpful to read the Scottish Government’s online guide to letting agent registration which is available at:

The Scottish Government has also published guides for tenants and landlords. These can be found at:


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